“I just wanted to say a big thank you for all of your help and support recently, which has been extremely busy from a communication perspective. You’ve produced some great communications across a variety of channels via email, Hive and in senior stakeholder updates.

There have been a couple of high priority communications in the past week that you kindly prioritized, at very short notice, to ensure that professional communications were delivered to colleagues to provide them as much time as possible to support their clients through the migration journey.

Sharing client success stories via Hive and the weekly update communications are certainly adding value and highlighting the more positive areas of the CBO journey. Keep them coming!!”

“Performed an exceptional job, producing work of a very high quality, delivering across a complex Customer Services transition project for us at BMJ. Worked within demanding timelines and in a delicate situation, was proactive and diligent but also sensitive to the environment.”

“I strongly believe that had Nat not had the work ethic, professionalism and eye for detail that she possesses, the success of the programme would not have been as it was”